Voice Insights
Getting Started
Welcome to the Voice Insights documentation.

Welcome to Voice Insights!

Voice Insights is a SaaS solution for plug-and-play Call Center Insights and Analytics. Using our product you can monitor all your Call Center metrics, get a fully searchable repository of your calls and recordings, as well as Natural Language-powered insights such as sentiment analysis, intent identification and more.
Below you can find some highlights of the product and examples of the functionality that we provide.

Call Center Metrics

Monitor your Call Center operation and generate reports.

Searchable Call Repository

Search and filter through your calls and recordings in a unified search interface.

Insightful Call Overviews

Visualize your calls from every angle to better understand your performance.
Last modified 2yr ago